Reference

How 9ani Handles Your Personal Information

Your account details, payment activity through bKash, Nagad, or Rocket, and browsing behaviour on 9ani are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectedbKash, Nagad, Rocket Payments CoveredYour Rights ExplainedBangladesh-Focused Policy

Explore the Lobby Read FAQ

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is handled, want to request a copy of your information, or need to update details on your account, our support team is available to help. Reach out through any of the channels below and reference your account so we can respond to the right record.

What This Privacy Policy Covers

9ani Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on 9ani, we collect the information needed to run your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect device and session data automatically when you access the

1
platform from your phone or browser. This data is used to process your deposits, verify your identity, and keep your account secure. We do not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what
2
those services need to complete your transaction. We retain account data for as long as your account is active and for a period after closure as required by applicable rules. If you are accessing 9ani from Bangladesh, your use of this platform and the data we
3
process is subject to your local law and the eligibility conditions of your region. We update this policy when our practices change, and we will notify you through your registered contact details when material changes occur.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on 9ani. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and OTP verification on login. We do not store your bKash, Nagad, or Rocket PIN — payment confirmation happens inside those apps directly.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Active account data is kept while your account is open. After closure, we retain records for the period required under applicable rules, then delete or anonymise them.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion where permitted. Contact support with your account reference to start that process.

Common Questions About Your Data on 9ani

Straight answers to what people actually ask about privacy, data access, and account information on 9ani.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also collected automatically when you access the platform.

Only the data those payment processors need to complete your transaction is shared. We do not pass your full account profile to any payment provider.

Contact our support team via live chat or email with your account reference. We will locate your record and respond with the data we hold on your account.

Yes, where permitted under applicable rules. Submit a deletion request through support. Some data may be retained for the period required by law before it is removed or anonymised.

We retain records for a period after account closure as required under applicable rules. Once that period ends, data is deleted or anonymised and no longer linked to your identity.

Yes. Sessions are encrypted and login requires OTP verification. Your bKash, Nagad, or Rocket PIN is never stored by 9ani — payment confirmation stays inside those apps.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info9Ani Glossary InfoSlot Speedster

How 9ani Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Account Security

Cookies and Tracking

Data Retention

Your Access Rights

Common Questions About Your Data on 9ani

01 What personal data does 9ani collect when I open an account?

02 Does 9ani share my data with bKash, Nagad, or Rocket?

03 How do I request a copy of my personal data?

04 Can I ask 9ani to delete my account data?

05 How long does 9ani keep my data after I close my account?

06 Is my data protected when I use 9ani on my phone?

Privacy Policy

Related pages

Related pages